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School Background Checks FAQs

About the Background Screen

What are the sources of the information for the background screen?
Information is pulled from various entities including but not limited to law enforcement agencies, criminal courts and other record custodians. All information collected for this background screen is public record.

Why do I need to submit my social security number?
A social security number is a unique identifier for each individual; this is necessary to conduct a thorough search and to prevent erroneous information. Background Investigation Bureau follows strict privacy and data security policies regarding safeguarding personal information. Please review our Privacy Statement and Data Security Statement for a detailed summary.

What searches are included in a background screen?
The basic searches ordered as part of most background screen include county level criminal record searches and could include traffic, misdemeanor and felony convictions. If your activities include driving, motor vehicle records may be included. All searches performed are initiated based on your consent.

Will you conduct a credit check as part of the background screen?
No, a credit check is not part of the background screen.

Is the information I submit secure?
Yes, Bchex adheres to all federal and state laws regarding data security and privacy. Please review our Privacy Statement and Data Security Statement for a full description of our policies.

How far back in my history does the background screen cover?
The background screen will include any reportable records as far back as available.

Will I receive a copy of my background screen?
Applicants who do not receive approval do receive a copy of their report. You can also request a copy of your report.

Is there any information that cannot be reported on a background screen?
Yes. Each state has its own statutes governing what information can be reported on a background screen. Bchex reports only the information deemed reportable by local, state and federal law.

How do I dispute information found on my background screen?
Visit our online dispute resolution center to submit a dispute. Should a discrepancy be found on your report, it will be resubmitted to the organization for review.

About the Application

What information is required for the application form?
Every field in the application is required so we can quickly and accurately complete your background check. Specifically, you will need to provide your full name, current address, date of birth and social security number. If you are applying to be a volunteer, you will also be asked to submit why you would like to volunteer and where you would like to volunteer if applicable. We also ask for your email address so that we may communicate information regarding your background screen.

What is the average turnaround time?
Typical turnaround from submitting your application to receiving your card is seven to 10 business days. This gives us time to conduct the screen, review it for approval and deliver your ID card.

What type of violations may preclude me from volunteer approval?
Every organization has a specific set of restrictions and policies. State and city laws also differ. Please refer to your organization's policy. Registered and convicted sex offenders are prohibited from interaction with children. If you have specific questions regarding a violation, please contact your organization.

If I do not receive approval, do I receive a refund?
No, refunds are not issued based on non-approval.

How often will I need to submit to a background screen?
Each organization has specific policies regarding screening frequency. Typically, rescreens may need to occur every one to three years.

How much does the background screen cost?
The cost varies depending on the organization, based on screening package and other factors.

What if I cannot afford the background screen fee?
We advise you to contact your organization regarding assistance.

How do I use my card?
Each organization has specific policies regarding use of the ID card. We advise that you carry the card with you during your time on the organization's property as well as any activities related to your organization. It should be carried with a government issued photo ID.

When will I receive my card?
If approved, you should receive the card within 10 business days of your application submission.

About Bchex - A BIB Company

Bchex offers background screening with integrity. We screen, test and verify the backgrounds of your employees and volunteers. Clients love our responsive service and how we accelerate their speed to hire while reducing their costs. With Bchex, you get reliable results and easy technology. We're good at what matters and have been since 1995. Bchex is a founding member of and accredited by NAPBS and a member of ASA, NRPA, NACBA, SHRM and AASPA.

Contact us:
9713 Northcross Center Court, Suite 201
Huntersville, NC 28078